“Nodinite gives us the ability to have full control over our BizTalk flows and to be able to log and monitor every file that is sent. “

It's Critical to Track and Monitor Every Message

In the healthcare industry, where even the smallest issues can have life-or-death consequences, it’s critical to monitor and track every message carefully. This includes everything from medical referrals and x-rays to ECGs, lab test requests, prescriptions, and even financial transactions. Each requires the highest level of accuracy and attention to detail.

For instance, medical BizTalk message flows are integral to patient care, making their timely and accurate delivery non-negotiable. Without monitoring capabilities, the workload for IT staff would increase significantly. Manual checks, more staff to work on maintenance and a chance of longer downtime in file transfers if there something goes wrong Recognizing this challenge, Region Halland sought a robust solution to securely monitor, log, and manage these critical integrations.

Region Halland uses BizTalk 2020.

Why Nodinite was Selected

After evaluating different options, Region Halland selected Nodinite due to its comprehensive functionality and alignment with their requirements. The later addition of a robust repository for documentation further validified selecting Nodinite. It now plays a pivotal role in their integration landscape, providing advanced logging, monitoring, and role-based self-service features for BizTalk.

Nodinite’s repository is also used to document all integrations. It is the first that place maintenance personnel check to find out what to do if they, say, receive an error message.

Notable functionalities include:

• Non-Events Monitoring – Helping to identify when expected system activities do not occur, and unexpected events that do occur.
• Event Log Monitoring – Catch errors that are picked up by the event logs.
• File Folder Monitoring – BizTalk is expected to collect files from various sources. An alarm is sent out if these files are not collected from the right file folders.
• Search Fields – Powerful search functionality that is easy to set up and a great way to quickly find the right information.
• Auto-Healing – Automating responses to system errors to minimize downtime.
• Log Views & File Monitoring – Offering accessible, role-based tools for precise oversight and analysis of integration flows. If a message flow fails, then an alarm notification will immediately be sent to the right person(s) who can then take steps to resolve the issue.

Staff integration into Nodinite follows a tiered support model. A first line of support addresses initial queries using comprehensive documentation stored in Nodinite’s repository. More complex issues are escalated to experienced second-line support specialists, who manage system refinements, training for new users, and access configurations.

Nodinite is a great asset for developers. It offers powerful features that streamline troubleshooting and performance monitoring. With the ability to quickly adjust search fields and view message details, it makes pinpointing issues a breeze. Additionally, custom log views can be created to track the time it takes for messages to process, providing key insights into the performance of the system being built.

Integrating Nodinite into Region Halland’s operations has not only improved workflow efficiency but also significantly reduced the likelihood of critical message failures. The IT department has transitioned to more proactive troubleshooting, enhancing overall service quality.

Thanks to Nodinite, Region Halland is well-positioned to continue delivering high-quality healthcare services while maintaining operational excellence in its IT infrastructure.

The implementation of Nodinite has helped to transform Region Halland’s IT operations. Region Halland now enjoys complete visibility and oversight of their integrations, reducing risks for critical healthcare-related messages.

Sensitive patient data is protected with strict access controls, ensuring compliance with regulatory requirements and safeguarding sensitive information. Users have their own customized log view based on identified Nodinite needs.

Nodinite's self-service log views empower departments like HR, finance, x-ray, lab staff, and medical service desks to independently search and analyse data, resulting in reduced workloads for the IT department.

Automated processes and intuitive tools allow first and second-line support to focus on strategic tasks while ensuring the organization remains operationally efficient.

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