CASE STUDY

University gains BizTalk system integrations transparency

Background

NMBU is short for Norway’s University of the Environment and Life Sciences. Academic degrees and research cover areas such as the environment, sustainable development, animal health, climate challenges, renewable energy sources, food production and land and resource management. As of 2023 they have 64 study programs and around 6,400 students. The university was re-named NMBU in 2014 after a merger between two educational institutions, one of which has roots dating back to 1859.

Challenges

One of the integration platforms used is BizTalk. The IT environment also consists of a mix of old and new non-BizTalk integrations. The university has integrations currently being upgraded and future integrations already being planned. There are older interfaces and some files are shared through FTP and SFTP. It is of critical importance that IT integrations always function smoothly.

There is a need to balance today’s IT requirements with future requirements based on limited resources. Another factor NMBU must adhere to is being compliant with national IT regulations and policies that are mandatory for all Norwegian higher education institutions.

Anders Nordbø
Senior Engineer

“It (Nodinite) offers plenty and is a very good product. We are looking forward to getting started with the repository model because it provides additional functionality. This will make it easier for us to get going with documentation.”

Results

Rapid responsiveness to alerts

Nodinite monitors and generates log views of patient journals for veterinarians and lab files from radiologists. If an integration fails the IT department is notified. They can then use logs to see what triggered the alert. It is a quick way for NMBU to find out what has gone wrong and where. Alerts are often caused by synchronization errors between different systems.

Finding root causes

Not all alerts raised by Nodinite monitoring NMBU’s system integrations in BizTalk are caused by human input or even by automatically generated data. With Nodinite the university has been able to spot faulty integration setups. Nodinite monitoring also provides transparency when an alert is created. This transparency leaves no doubt where integration messages fail and avoids a potential blame game.

Monitoring and system documentation combined

NMBU plans to expand the of use Nodinite as a monitoring tool in the future. It is easy to install with great supporting documentation. One aspect the university particularly appreciates is the ability to access monitoring, logging, and repository information in the one and same location. As a bonus to this, Nodinite always shows the latest status of system integrations and the dashboard also allows for flexible viewing options.

Future data democratization plans

One of the great features is the ability to delegate tasks and responsibilities. This can help alleviate often overburdened IT departments and is possible because Nodinite charges one license per business irrespective of number of users. When there is an opportunity in the future, NMBU’s IT department are considering delegating specific aspects of monitoring to support. This will allow the IT department to focus on core IT activities.