“Business users have full visibility of data flows between systems allowing them to handle non-integration issues themselves, saving time and money for IT resources.  Critical integration problems, however, are alerted to the correct IT specialist to be dealt with in an efficient way.”

By using Nodinite, the clothing retailer could monitor all exceptions or abnormal behaviour, then notify or alert the relevant party. Most of the notifications are sent to the maintenance system; however, some are directed to superusers to handle themselves. The notifications from Nodinite are fully configurable using metadata and include dynamic links where further details of the incident can be attained within Nodinite or within an external system.

Nodinite has given the clothing retailer the visibility of processes and their data flow which has allowed them to further tune their processes and automation to both eliminate recurring issues or repetitive manual tasks.

General data flow queries or exception investigation is aided with the integration query library built up in Nodinite in the form of “Log Views”.  The library of Log Views has grown from simple requests for information by users to the result of the outcome of fault analysis during an exception investigation.

• Has my order been sent?
• Has my order been accepted by the 3rd party?
• Has the 3rd party sent a new order status?
• Is my on-premise database healthy?
• Did my nightly jobs complete on the on-premise system?
• How many records were inserted into my on-premise database table?
• Have my files been processed on the FTP/SFTP/File share?
• Do I have Service Bus Dead-Letters?
• Are my APIs healthy?
• And much more….